Q How do I deal with Miles Smith?

A If you are an insurance broker you need to complete an agency application form.

If you are buying insurance for yourself or your company, please go to the CONTACTS page where a relevant department/contact name will be listed.

Q What type of business does Miles Smith place?

AWe arrange insurance for all types of businesses, specialising in difficult to place risks, as well as certain policies for individuals.

Q Who regulates Miles Smith?

A We are authorised and regulated by the Financial Services Authority. You can check this by logging on the their website and searching the register:

www.fsa.gov.uk/register.

Q What do I do if I want to make a complaint?

A In the event of a complaint, please contact the Miles Smith Compliance Officer at the Company address.

Q What is Lloyd's?

A Lloyd's is probably the world's best known insurance brand. Lloyd's is not an insurance company but a society of members, both corporate and individual, who underwrite in syndicates on whose behalf professional underwriters accept risk.

Read more at www.lloyds.com.

Q If my question is not covered here, what shall I do?

A Call the Company and you will be put through to the relevant department where someone will be able to answer your question.