Broker Relationship Management

We have a dedicated Broker Relationship Management team to guarantee we are giving you the best possible service and delivering what your business and clients need. Your Broker Relationship Manager (BRM) will proactively ensure we meet your requirements and provide a single point of contact for you at Miles Smith.

Please contact to find out who your BRM is. If you would like to become a Miles Smith Broker Partner and benefit from our market-leading schemes and facilities and expert open market risk placement, contact Barry Gilligan.

Key contact for Aviva 110 (Facility 110), Marsh Commercial, Broker Network, Towergate, and Global Risk Partners.

Barry has worked at Miles Smith for 20 years as an Account Executive and within Broker Relations. He has helped develop the distribution strategy for the group as well as initiating many of the large supporting relationships and network arrangements. He has enjoyed creating an expert team to continue to assist regional brokers with difficult and specialist placements.

Broker Relationship Director

Key contact for Bluefin Network.

With over 30 years’ experience in the industry, Teresa enjoys crafting beneficial relationships with her agents. She relishes in finding solutions for her broker partners and looks forward to the increased opportunities the growth of Miles Smith will allow her to bring to our broker partners.

Senior Broker Relationship Manager

Key contact the Aviva Broker Community.

Oli started his insurance career in 2012 at Gallagher and since joining Miles Smith has realised his potential in relationship management and development. He enjoys the fast paced and ambitious nature of the company and utilizes his determination to benefit our broker partners.

Broker Relationship Manager

Key contact the Aviva Broker Community and Coversure.

With 25 years’ experience, Robin has enjoyed working for 3 major composite insurers before joining Miles Smith. He utilizes his knowledge of insurer strategy and the Lloyd’s approach to assist our brokers on all aspects of their portfolio.

Broker Relationship Manager

Key contact for Brokerbility.

James started out as an underwriter, and early into his 29-year career he realised his passion for business development, enjoying success in many roles with Insurers and MGA’s. Due to Miles Smith’s strong profile for relationship management, he was delighted to join the team earlier this year to play a part in its continued success.

Broker Relationship Manager


Year of establishment

92 %

Broker partners are satisfied with our competitiveness


Unique policy holders


Circa Broker Partners


We have a great relationship with several well-known networks and our Broker Relationship Managers act as key contacts for these organisations. We have the pleasure of siting on the panel of all of our chosen networks and thus offer our service and products through them, building strong and mutually beneficial relationships.



Club 110

In 2008, Miles Smith became the approved partner for Aviva’s exclusive group, Club 110. Through Facility 110 we assist Club 110 members with risks that fall outside of Aviva’s appetite.

We now place in excess of GWP25,000,000 on specialist schemes and facilities within Lloyd’s through Facility 110. We will find a solution to all UK domiciled insurable risks for these members where Aviva are unable to provide a quotation.

As part of this offering through Aviva, Club 110 members receive a dedicated Broker Relationship Manager, and the support of our experts.

Aviva Broker Community

We also have the pleasure of being able to offer our products and services through the Aviva Broker Community.

We enjoy being able to play a part in the wider offering to those who work with Aviva and support their Broker Community with access to our specialist products and services and advice.